Workplace connects the sales team to marketing and production, no matter where they are in the world.
Canadian Tire is one of the first corporations in Canadian Retail. Dating back to 1922, starting in the resale of tires, Canadian Tire has become a household name, selling a wide range of automotive, hardware, sports and leisure, home products, and more. Canadian Tire employs more than 30,000 part-time and full-time members, which does not include temporary, seasonal, associate, or franchise owners.
Canadian Tire adopted Workplace, saving money and time while increasing connectivity, communication and collaboration for employees and between Store and Franchise Owners. Learn about some of the features they are using.
58,000
Retail
North America
Rather than emailing separate business units with the announcements and important information that would have to be printed out and shared with part time, temporary, and seasonal workers, Canadian Tire implemented Workplace, and began utilizing the company-wide announcements features available to them. The news across the corporation generated positive comments and reactions that unified employees through a shared platform.
Canadian Tire introduced the Group feature inside Workplace by creating department, team, multi-company, and multi-store groups. Any time a customer service rep posted a question in the CSR Group, the e-Commerce Manager of any business unit was able to answer (often within hours), advising of a solution. With faster knowledge-sharing built in to these groups, business process efficiencies are now being realized across the business.
With a large workforce spanning multiple brands, locations and even countries; Store and Franchise Owners found it challenging to stay connected. Opportunities were limited to share ideas and collaborate. With Workplace Groups, Store and Franchise Owners can share stories, , best practices, ask questions, and learn at a faster rate than ever before.
