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ELEVATE EPISODE 04. BRITTANY REARDON

Employee Engagement, Wellbeing, and The Psychology of Work

IN THIS EPISODE.

In this episode of Elevate, Mihae Ahn sits down with Brittany Reardon to explore what it really means to create an employee experience that lasts.

Brittany shares how her background in organizational psychology shapes the way she thinks about work, well-being, and engagement. She reminds us that employee experience isn’t just about making people “happy,” it’s about creating the conditions for people to thrive and do their best work.

From the challenges of hybrid work to the power of in-person connection, Brittany offers honest reflections and practical strategies for building engaged teams. Along the way, she dives into why proactive health management matters, how to measure engagement in meaningful ways, and what the future of employee experience looks like on a global scale.

If you care about creating workplaces where people feel connected, supported, and motivated, this is a conversation you won’t want to miss.

TOPICS COVERED

👋     Introduction to Employee Experience
😊     The Importance of Engagement Over Happiness
💪     Proactive Health in Employee Experience
📊     Measuring Employee Experience Metrics
🌐     Navigating Hybrid and Remote Work
🤝     Creating In-Person Connections
💬     Communication Tools for Distributed Teams
🧠     Organizational Psychology and EX
🔮     Future Directions for Employee Experience
📚     Recommended Readings and Resources

Brittany Reardon

MEET THE GUEST.

Brittany Reardon

 Director of Employee Experience  |  Clio

Brittany Reardon is a people and culture leader currently serving as Director of Employee Experience at Clio, a global legaltech company.

Over eight years, she’s helped scale Clio from a 350-person startup to an international organization of over 1,600, leading high-impact initiatives across culture, real estate, and employee engagement.

Grounded in organizational psychology, Brittany focuses on designing intentional, human-centered experiences that create environments where employees feel supported, connected, and empowered to thrive.

THE SPARK NOTES.

  • Employee experience is about engagement, not just happiness.
  • High performance requires a thriving workforce.
  • Proactive health management is essential in organizations.
  • Measuring employee metrics helps drive engagement.
  • Hybrid work presents unique challenges for team collaboration.
  • In-person connections are vital for team dynamics.
  • Communication tools like Slack enhance remote collaboration.
  • Organizational psychology informs employee experience strategies.
  • Future employee experience will focus on global scalability.
  • Reading and continuous learning are crucial for growth.

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