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ELEVATE EPISODE 07. KERRI WARNER

Building Workplace Culture Through Appreciation, Communication & Care

 

IN THIS EPISODE.

In this episode of Elevate, Mihae Ahn sits down with Kerri Warner, Head of Employee Communications, Culture & Engagement at PayPal, to talk all things employee experience, from sparking global connection to leading with compassion.

Kerri shares her winding journey into internal communications, the lessons she’s learned along the way, and how she’s helping shape a workplace where people feel appreciated, included, and inspired to show up as their best selves.

They dive into what it takes to pull off a global Employee Appreciation Week, how to engage a diverse workforce across time zones, and why influence doesn’t always come from authority; it comes from trust, empathy, and listening deeply.

Kerri also gets real about imposter syndrome, personal growth, and how every experience (even the tough ones) can help you grow into the kind of leader who lifts others up.

If you’ve ever wondered how to create a workplace culture that truly connects people, this conversation will leave you both inspired and equipped.

TOPICS COVERED

👋     Introduction and Background
🎉     Employee Appreciation Week at PayPal
🌍     Global Employee Engagement Strategies
🌱     Career Journey and Personal Growth
🧗‍♀️     Overcoming Challenges and Imposter Syndrome
🤝     Influencing Without Authority
📣     Communication Strategies in Large Organizations
💛     The Importance of Compassion in Leadership

Kerri Warner

MEET THE GUEST.

Kerri Warner

Head of Employee Communications, Culture & Engagement  |  PayPal

I'm in my professional flow when driving business outcomes and transformation through communications that inspire, engage, educate and connect employees to their organization, each other and the world.

As a leader, I unlock the potential in people so that together, we are innovative problem solvers and opportunity finders, delivering value at every turn. Consulting, agency and corporate experience across a range of industries including technology, financial services, healthcare, and more.

Passionate about wellbeing, I’m deeply interested in how we use it to maximize human performance in work places and life spaces.

THE SPARK NOTES.

  • Kerri Warner emphasizes the importance of employee appreciation and engagement.
  • Employee Appreciation Week at PayPal aims to foster connection and fun among employees.
  • Global engagement strategies are crucial for a diverse workforce.
  • Kerri's career journey highlights the value of following one's passion.
  • Overcoming challenges is a key part of personal and professional growth. 
  • Imposter syndrome is a common experience, and self-awareness can help combat it.
  • Influencing without authority requires understanding mutual goals.
  • Effective communication is essential in large organizations.
  • Compassion in leadership can lead to a more positive work environment.
  • Every experience, positive or negative, contributes to personal development.

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