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Blink Employee App: Overview, Features, and Pricing Explained
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Employee communication isn't just important, it's the beating heart of any thriving organization. In an era where remote work and global teams are becoming the norm, staying connected is more crucial than ever.

Enter Employee Experience Platforms (EXPs). These indispensable tools ensure that every member of the team, regardless of their location, can stay connected and engaged! 

Research shows that companies with engaged employees see a remarkable 233% boost in customer loyalty and a 26% higher annual revenue growth rate.

These compelling statistics highlight the significance of investing in communication tools, which are instrumental in enhancing employee engagement and driving overall business success.

Among the many EXPs available, the Blink Employee App is one such platform. In this blog, we’ll dive into what Blink is, outline its features, and the licensing options available.

 

In this blog, you'll find: 

    What Is Blink: The Employee App

⭐   Top 8 Blink Features Explained

💰   Blink Licensing Options

🏁   Conclusion 

 

What Is Blink: The Employee App

Blink is a mobile-first communication and collaboration platform designed for connecting employees through a single interface. It allows companies to connect their entire workforce, regardless of location or device, through a single unified platform.

With an EXP such as Blink, employees can stay updated with company news, chat with colleagues, access essential tools, send personalized kudos, complete surveys, and much more. 

👉 Blink can be accessed via its Mobile App, Desktop App, or Web Browser. 

 

Like other EXPs, Blink’s success in an organization depends on adoption, the quality of its integrations, and how well it supports existing workflows.

Investing in an app that fosters engagement and collaboration enhances everything from onboarding to training and beyond, ultimately reducing turnover and keeping workers engaged.

 

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Top 8 Blink Features Explained

Blink has features that are geared towards making daily work tasks more efficient and ensuring that everyone in the organization stays informed and connected.

Here’s a breakdown of Blink’s notable features:

1. News Feed

Blink's News Feed feature ensures everyone stays informed by delivering company news, updates, and announcements directly to employees' devices.

Many EXPs now include social media-like feeds that aim to make updates more engaging and accessible for employees, helping streamline information-sharing and reduce time spent searching for resources.

Blink News Feed Features

  • Built-in analytics for each post.
  • Annual leave approval from the app.
  • Intuitive and engaging.
  • Featured posts boost high-priority news.

blink feed showcased on desktop and blink app

Source: Blink

2. Content Hub

Blink's Content Hub serves as a centralized repository for all important company information and resources. Employees can easily access policies, procedures, schedules, guides, and more from one convenient location.

This feature ensures all employees can access the latest information with a simple click, improving accessibility and promoting consistency across the organization.

Blink Content Hub Features

  • Digitize paystubs. 
  • Incident reporting in a click. 
  • Streamline onboarding.
  • All Hub content can be shared directly from the Admin Portal or using share links.

3. Secure Chat

Blink ensures secure and private employee communication with a social media-inspired Chat feature. Like many other EXPs, it supports both group and private one-to-one chats, allowing easy sharing of images, GIFs, videos, PDFs, documents, spreadsheets, slideshows, and more.

This eliminates the inconvenience of using multiple email or file-sharing apps! Users can also start voice or video meetings directly from the chat interface.

Blink Chat Features

  • Foster team collaboration with a team group chat. 
  • Create virtual Employee Resource Groups with Chats.
  • Resolve issues quickly with fast, reliable communication.

4. Analytics

With Blink's Analytics feature, you gain powerful tools to measure staff motivation and create effective strategies for retaining your frontline workforce.

The comprehensive analytics on Blink usage offer deep insights into employee sentiment and its correlation with turnover rates. This valuable data enables you to take proactive steps toward improving your organizational culture and achieving a significant return on investment (ROI).

Blink's check-in surveys can also enhance your understanding of employee turnover, empowering you to make informed decisions that positively impact employee retention and overall business success.

blink analytics and activity dashboard image

Source: Blink

 

5. Recognition & Kudos

Blink's Kudos feature empowers employees to give and receive personalized recognition for their hard work and accomplishments, ensuring every employee feels valued and appreciated.

This feature not only encourages positivity but also strengthens bonds within the organization, fostering a more cohesive and productive work environment. Indeed, a peer-to-peer recognition system boosts morale and cultivates a thriving company culture. 

 

image illustrating the kudos feature inside of blink employee app

Source: Blink

 

6. Integrations

Blink integrates with various essential tools and software, such as ADP, Dropbox, Workday, Microsoft 365, Zoom, Salesforce, SharePoint, and many others. These integrations streamline workflows, allowing organizations to consolidate their operations and enhance efficiency

blink app integrations

Source: Blink

 

Users can also conveniently access web applications directly through Blink, eliminating the need for additional app downloads and facilitating a more unified user experience across various digital tools.

EXPs that have integration capabilities like this promote productivity by reducing barriers to information and communication.

 

7. Blink Assist - AI

Blink Assist is an artificial intelligence (AI) assistant designed to elevate communication efforts. Whether you're refining a Feed Post for frontline workers, crafting a new post from scratch to transform your ideas into compelling content, or summarizing multiple Feed Posts for quick updates, Blink Assist is a good tool.

This AI-powered feature enhances your posts as well as ensures clarity and engagement. It analyzes your content to suggest improvements, refines drafts to perfection, and condenses lengthy updates into concise summaries.

By harnessing the power of AI, you can empower employees to work smarter and achieve greater effectiveness in their communications!

 

blink AI Assist feature on blink app

Source: Blink

 

8. Employee Journeys

Blink Journeys delivers personalized content paths that elevate onboarding, training, and other HR processes. By automating essential messages and milestones right from day one, Journeys relieves HR and Communication teams from time-consuming tasks.

These highly customizable journeys are tailored to unique audiences and can be automatically triggered based on registration or start dates, ensuring a seamless and engaging onboarding, training, and feedback process.

 

blink journeys example with a trigger and automated workflows

Source: Blink

 

Blink Licensing Options

Blink offers different plans that vary in scope and integrations. Here's an overview of the available licensing options and their respective features:

BUSINESS PLAN:

  • Branded app featuring Kudos, News Feed, Chat, Content Hub, Journeys. and Analytics.
  • Content Management System (CMS). 
  • Company directory. 
  • Biometric & SSO login.
  • Digital form integration.

ENTERPRISE PLAN:

  • Includes all features in the Business Plan.
  • API Access.
  • Content integrations (SharePoint & Box).
  • Automated user management (SCIM).
  • Identity management - SSO to third party. 
  • On-demand translation.
  • ePayslips. 
  • Dedicated customer success manager. 

 

Evaluating EXPs and Licensing Options?

Feeling overwhelmed by all the Employee Experience Platforms (EXPs) and licensing plans out there? You’re not alone; it can definitely get confusing and frustrating.

Why not skip the guesswork? Let’s hop on a quick, no-pressure call to walk through your options and find what fits best for you.

Whenever you’re ready, we’re here to help.

 

 

Conclusion 

In summary, Blink is one of many Employee Experience Platforms (EXPs) designed to support communication, resource sharing, and engagement across a workforce. It includes a range of features also found in comparable tools, such as Workvivo, from messaging to analytics.

Choosing an EXP for your org should involve assessing compatibility with existing systems, piloting with end users, and comparing against alternatives in the market.

The most effective platform will be the one that aligns best with an organization’s culture, workflows, and goals, rather than one that is simply the most feature-packed or widely marketed.

At LineZero, we are an employee experience consulting firm dedicated to helping you evaluate, implement, and increase adoption of the platform that best fits your organization. Our goal is to ensure you get the maximum return on investment (ROI) and meaningful engagement from your chosen solution.

If you’re ready to explore your options or need guidance navigating the EXP landscape, let’s get in touch.

 

1-Hour Complimentary Consulting Session

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We're offering a 1-hour complimentary consulting session to help you assess any platform of your choice and answer all your questions.

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Victoria Duran
Written by Victoria Duran
July 16, 2024
Victoria is a passionate writer and storyteller at LineZero. With a Bachelor's Degree in Psychology, she brings a deep understanding of human behaviour to her writing, offering a unique perspective on every blog post. With a keen eye for detail and a love for uncovering compelling narratives, Victoria crafts content that resonates with readers. Outside of writing, she is an avid reader, drawing inspiration from diverse literary sources to enrich her work and fuel her creativity.

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