How To Use Blink Journeys To Enhance Onboarding and Training

Onboarding new employees and keeping them engaged isn’t just a challenge; it’s a balancing act, especially in today’s workplace, where high turnover is a common reality.

Every minute you spend recruiting, hiring, and training is an investment you want to see pay off. But without the right tools, it can all too easily fall flat.

Enter Blink Journeys — a feature within Blink’s mobile-first employee experience platform that connects people, systems, and culture seamlessly. With Blink Journeys, the onboarding and training experience becomes more than just routine — it transforms into a dynamic, automated, and personalized journey for every employee. 

So, what makes Blink Journeys so effective? Let’s break it down and explore how you can use this feature to streamline processes, keep employees engaged, and reduce churn — all in a personalized, scalable way.

In this blog, you'll find: 

📲  What Is Blink Journeys?

💎  4 Benefits of Using Blink Journeys In Your Organization

🚀  How To Create A Seamless Onboarding & Training Experience

🛠️  STEP 1: Set Up The Onboarding Journey

📖  STEP 2: Use Blink Journeys To Enhance Training

🔄  STEP 3: Maintaining Engagement Beyond Onboarding

🎯  Bringing It All Together

What Is Blink Journeys?

Think of Blink Journeys as a custom-built roadmap for every employee. It’s a tool that lets you automate, personalize, and optimize the entire employee experience.

In simple terms, it’s about delivering the right information to the right people at the right time. From the moment a new hire starts, they’re guided through a tailored sequence of onboarding steps, key training moments, and engagement milestones, making every interaction count.

You can create personalized content paths tailored to each phase of an employee’s journey, covering everything from onboarding to training, compliance, and ongoing development.

The key to Employee Journeys is automation. The feature takes the pressure off HR and Communications teams by automating messages, resources, and milestones. Instead of sending out individual emails or running separate training sessions, you can set it all up to run smoothly in the background, allowing you to focus on the human side of engagement and support.

4 Benefits of Using Blink Journeys In Your Organization

Before diving into the how-to, let’s talk about the value Blink Journeys can bring to your team and overall business operations.

Here are 4 benefits of integrating Journeys into your employee experience strategy: 

1.      Streamlined Onboarding and Training Process

Let’s face it — bringing new hires up to speed can feel like a sprint, and often HR teams are the ones breaking a sweat. Blink Journeys makes it easy by providing new hires with a consistent, structured onboarding path. Essential documents? Training modules? Meet-and-greets? All are automatically organized, so no one’s left guessing. This way, your HR team can focus on what really matters: building connections, not chasing paperwork.

🔔 WHY IT MATTERS: When people know what to expect and where to find what they need, they feel less overwhelmed. A smoother start not only sets them up for success but also makes HR’s job easier by taking repetitive tasks off their plate — giving everyone more time to focus on meaningful interactions.

2.     Personalized Interactions at Scale

Personalization isn’t just about using someone’s name in a message or email — it’s about making every interaction meaningful.

With Blink Journeys, you can easily tailor messages and content to match each employee’s role, needs, and journey in the company. From their first day to their first big work anniversary, you can deliver experiences that show employees you’re paying attention.

🔔 WHY IT MATTERS: At its core, personalization reminds us that we’re not just managing processes — we’re connecting with people. When individuals feel seen, valued, and supported, it strengthens their bond with the organization. And that sense of connection doesn’t just boost engagement and performance — it creates a workplace where people genuinely want to stay and thrive.

3.     Better Employee Engagement and Retention

Keeping employees — especially frontline workers — in the loop and engaged is no small feat. High turnover can make it tough to build a solid culture.

Blink Journeys helps you tackle this by delivering timely updates, recognition milestones, and the info employees need when they need it. It’s like having a personal engagement assistant for each team member, always working behind the scenes.

🔔 WHY IT MATTERS: Engaged people are the foundation of any thriving organization. When you prioritize consistent, meaningful communication, you’re not just building a workforce — you’re fostering a sense of belonging. That connection encourages individuals to feel more invested in their work and the mission of the company, reducing turnover and creating a stronger team.

4.     Optimized Experiences Using Real Data

One thing we all want to know: Is this really working? Blink Journeys doesn’t leave you guessing. You can track and analyze employee engagement data to see what’s clicking and where tweaks are needed. No more relying on gut feelings alone— use data to craft even better experiences over time.

🔔 WHY IT MATTERS: Data-driven insights let you see what’s resonating with your team so you can continually fine-tune your approach. The result? More effective communication and engagement that evolve as your workforce grows.

How To Create A Seamless Onboarding & Training Experience with Blink Journeys

High turnover, especially in frontline roles, is a big challenge. Onboarding new hires, making sure they’re engaged, and keeping them up to date on training all contribute to a healthier, more stable workforce.

Here’s how Blink's Employee Journeys tackles some of the most pressing HR and Comms challenges:

STEP 1: Set Up The Onboarding Journey

Blink Journeys takes the guesswork out of onboarding, so new hires aren’t just tossed into the deep end. Here’s how to make the most of this tool to create a warm, welcoming start:

👋     Deliver the Welcome Message

First impressions are everything. Set up an automated welcome message that introduces the company, shares a bit about its mission and culture, and gives new hires a sense of the support they’ll receive. It’s a small but impactful way to say, “We’re glad you’re here!”

📑     Provide the Essentials Right Away

New hires often have questions about where to find the employee handbook, how to access policies, or where to locate training materials. With Blink Journeys, you can organize these documents and send them automatically on their first day. This way, they’re equipped from the get-go without having to ask around.

🎯     Map Out Key Milestones

Having a roadmap is crucial for new hires to feel confident. Blink lets you set milestones along their onboarding journey, like first projects, training completion, or introductory meetings. With clear steps to follow, new employees will know exactly what’s expected and what they can look forward to.

🛠️     Personalize the Journey Based on Roles

Not everyone needs the same onboarding path. With Employee Journeys, you can create different tracks for each role or department. A marketing new hire may need brand resources, while someone in operations might need process guides. Tailoring these paths keeps onboarding relevant and manageable.

STEP 2: Use Blink Journeys To Enhance Training

Onboarding doesn’t end after week one — it’s a journey that continues with training. Blink Journeys can help you set up structured, easy-to-follow training modules that work at each employee’s pace. 

✍️     Automate Check-Ins to Gauge Progress

Blink Journeys lets you schedule automated surveys and check-ins, giving you insight into how training is going. These can be scheduled at key intervals, like after the first 30, 60, and 90 days, to see if new hires need additional support. 

🎞️     Use Interactive Content to Boost Engagement

Let’s face it — nonstop text notifications can get a bit monotonous. Keep things fresh and exciting by mixing in videos, images, Hub links, and surveys. With Blink Journeys, you can deliver diverse content through Blink’s News Feed, making sure your messages are engaging. This variety keeps your employees hooked and excited to stay connected.

STEP 3: Maintaining Engagement Beyond Onboarding

Keeping employees engaged requires consistent effort, and Blink Journeys can help you keep that momentum going well after onboarding. 

🏆     Celebrate Milestones and Wins

Everyone appreciates a little recognition! With Blink Journeys, you can set up notifications to mark anniversaries, promotions, or project achievements. These moments of appreciation make employees feel valued and part of something meaningful. 

📋     Collect Feedback Regularly

Creating a great employee experience isn’t just about what you deliver—it’s also about what you learn. Journeys allow you to collect feedback through quick surveys or pulse checks, helping you understand employees’ needs and adjust accordingly.

By tapping into Blink Journeys, you’re empowering your team to thrive from the very start. It’s all about making every step of the employee journey count—whether that means simplifying onboarding, personalizing touchpoints, or keeping everyone engaged and happy. That’s what makes Blink Journeys a game-changer.

Bringing It All Together

When it comes to onboarding and training, consistency and engagement are key — and Blink Journeys offer a simple way to achieve both. With this tool, HR and Communications teams can automate key tasks, leaving more time to focus on what truly matters: creating a connected, supported workforce.

By designing personalized journeys for employees, you can streamline the process and ensure each team member feels welcomed and equipped from the get-go. Whether you’re looking to reduce onboarding time, improve training outcomes, or just make employees feel more at home, this approach can help.

At the end of the day, a great employee experience starts with the right foundation. And with the right tools in place, you can set your team up for success, every step of the way.