Transform Feedback into Action with Workvivo’s Employee Insights

Engaged employees are the lifeblood of any thriving organization.

When people feel connected to their work, their colleagues, and the company’s mission, the results are unmistakable: higher productivity, better retention, and a vibrant workplace culture.

But engagement isn’t just about keeping the wheels turning — it’s also about keeping people genuinely happy. According to a recent Salesforce report, breaking silos between employee experience and customer experience can lead to a massive opportunity for revenue growth of up to 50% or more. In other words, happy employees don’t just make for a better workplace — they make for a better bottom line.

However, understanding how your employees feel and staying ahead of engagement issues can be downright tricky.

How do you measure engagement? How do you know if your employees feel aligned with your company’s values — or if they’re just going through the motions?

The reality is that there’s often a disconnect between how C-suite leaders perceive employee engagement and how employees actually feel.

For instance, according to reports:

• 71% of C-suite leaders report their employees are engaged with their work, but only 51% of employees agree.
• Similarly, 70% of leaders believe their employees are happy, while only 44% of employees feel the same way.

Workvivo is tackling these challenges head-on with its newest feature, Employee Insights — a whole new way of understanding and improving how your people feel about their work.

If you’ve ever found yourself juggling platforms to collect feedback, analyze it, and figure out what to do next, you know how frustrating that process can be. Workvivo’s Employee Insights puts everything you need in one place, so you can stop chasing data and start making meaningful changes.

Let’s dive in and explore what makes this feature so special.

In this blog, you'll find: 

🔍   What Is Employee Insights

🏆   Why Workvivo's Employee Insights Stands Out

❤️   5 Features You’ll Love

💡   Final Thoughts

What Is Employee Insights from Workvivo

At its heart, Workvivo's Employee Insights is more than a tool — it’s your gateway to understanding and improving team engagement in a way that truly matters.

This feature is the cornerstone of Workvivo’s new listening suite, seamlessly integrated into the platform to create a unified approach to measuring, understanding, and boosting engagement.

As the centrepiece of Workvivo’s new listening suite, this feature provides a unified approach to measuring, understanding, and boosting engagement.

It’s built on Workvivo’s 12-Factor Engagement Model, inspired by the foundational work of William H. Macey and Benjamin Schneider, leading scholars in the field of employee engagement.

This research-backed framework identifies the critical drivers that shape the workplace experience, giving you a clear roadmap to foster satisfaction and connection.

It gives you actionable intelligence to truly move the needle on employee satisfaction and connection.

Seamlessly integrated and mobile-first, Employee Insights eliminates the hassle of piecing together multiple tools. From anonymous feedback to real-time trends, it delivers everything you need in one place — so you can stop guessing and start creating a thriving, connected workplace.

Why Workvivo's Employee Insights Stands Out

Whether you’re a seasoned Workvivo user or exploring it for the first time, this feature redefines how organizations measure and enhance engagement —especially for those juggling multiple tools and struggling to connect the dots.

Here’s what makes Employee Insights a game-changer:

💫    Unified Engagement Experience.

Say goodbye to platform-hopping and data silos. With Employee Insights, everything you need — surveys, analytics, and feedback collection — is seamlessly integrated into one platform.

This centralized hub eliminates complexity and gives you a comprehensive view of employee engagement, empowering you to track and improve efforts with ease.

💼    Tailored for Frontline Workers.

Employee Insights is designed with a mobile-first approach, ensuring that frontline workers — who may not have regular access to email or desktops — can easily share feedback and engage through intuitive, accessible tools like mobile apps.

📑    Research-Backed Precision.

This isn’t just another generic engagement tool. Employee Insights is built on Workvivo’s 12-Factor Engagement Model, a framework developed with industrial-organizational psychologists and HR leaders.

By combining quantitative and qualitative data, it delivers insights you can trust to pinpoint the key drivers of engagement and workplace satisfaction.

💡    Action-Oriented Intelligence.

Data without action is just noise. Employee Insights doesn’t stop at collecting feedback; it helps you uncover trends, address pain points, and implement meaningful changes that foster a thriving workplace culture.

It’s about turning insights into outcomes.

Whether you’re managing hybrid teams, connecting with remote workers, or fostering alignment across distributed teams, Employee Insights transforms engagement from a challenge into an opportunity.

5 Features You’ll Love 

Let’s break down what makes Employee Insights from Workvivo such a standout addition to Workvivo’s platform:

1.      Anonymous Pulse Surveys.

Here’s a stat that says it all: 74% of employees are more likely to share their opinions when they can do so anonymously. That’s a huge number, and it shows just how important it is to create a safe space for honest feedback.

The anonymous pulse surveys built into Employee Insights make it easy for your team to share how they’re feeling without fear of judgment.

These surveys are short, straightforward, and designed to get you the information you need without overwhelming your employees.

2.     Radar Heat Maps.

Identifying areas of risk and opportunity is simple with radar heat maps. These visual tools allow you to spot trends and problem areas at a glance, helping you focus on what matters most.

Moreover, you can filter the heat map to display scores by engagement drivers or value alignment for deeper insights.

Heat maps are particularly useful for organizations with multiple teams or departments, as they provide a bird’s-eye view of how engagement varies across the company.

3.     Company Value Alignment.

According to Gartner, effectively embedding culture leads to a 63% increase in engagement, a 35% increase in performance, and a 25% increase in employees’ intent to stay. This underscores the importance of value alignment for key outcomes.

One unique feature of Employee Insights is its ability to measure how well employees align with your organization’s values.

This feature includes customizable questions designed to assess how much your company values align with employees’ day-to-day experiences.

This isn’t just about numbers — it’s about understanding the emotional and cultural connection employees feel toward the company. By tracking this alignment, you can reinforce values and foster a stronger, more cohesive workplace culture.

4.     Sentiment Analysis (Coming Soon).

While Employee Insights already includes a robust set of tools, one exciting feature on the horizon is sentiment analysis.

This tool will analyze free-text comments, providing nuanced insights into employee sentiment. Instead of manually sifting through feedback, you’ll get an at-a-glance understanding of how your team feels about key topics.

5.     Engagement Snapshot Dashboard.

The Engagement Snapshot Dashboard provides a real-time view of organizational engagement and sentiment. Customizable filters let administrators analyze survey metrics like response and completion rates, as well as overall engagement levels.

It goes beyond scores, offering insights into key drivers, focus areas, and anonymous employee comments. Visual summaries make it easy to track trends over time, helping organizations measure impact and refine strategies effectively.

Final Thoughts

A thriving workplace is built on understanding, connection, and action.

Employee Insights equips organizations with the tools to uncover what truly matters to their employees, enabling HR and internal communications teams to turn feedback into impactful strategies. By fostering stronger engagement, it lays the groundwork for a more connected and motivated workforce.

Whether you’re a long-time Workvivo user or just exploring ways to elevate your employee experience, Employee Insights is definitely worth a closer look. Your team — and your bottom line — will thank you.