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AI strategy consulting that moves your business forward.

95% of enterprise AI pilots stall before delivering measurable value, not because the technology failed, but because adoption did.

Technology adoption is our craft. For a decade, we’ve driven 90%+ usage across some of the world’s largest frontline workforces. AI is unique because of the stakes and how people perceive it, but we already know what it takes to get people on board.

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95%

of enterprise AI pilots fail to produce measurable business value.

 

Licenses get deployed and launches announced, then six months later usage has flatlined.

MIT NANDA REPORT, 2025

 

 

 

90%

platform adoption driven by LineZero across a decade of enterprise rollouts.

 

Enterprise change management expertise, now applied to AI. From Fortune 500s to frontline teams, we know what gets people using new technology.

LINEZERO CLIENT OUTCOMES

 

 

70%

of AI implementation challenges stem from change management and organizational issues.

 

Only 20% is process. Only 10% is the algorithms. The people and process work is where programs actually live or die.

BCG, 2024

 

Delek US TELUS SOMPO AMC Theatres Anytime Fitness Purpose Brands Michael Kors Capri Holdings Jimmy Choo Sothebys Orange Theory Waste Connections QXO Group 1 Odeon RXO Ancestry Froedtert Margaritaville Lockton Altus Group
95%
of enterprise AI pilots fail to produce measurable business value.

 

Licenses get deployed and launches announced, then six months later usage has flatlined.

MIT NANDA REPORT, 2025

 

 

 

90%
platform adoption driven by LineZero across a decade of enterprise rollouts.

 

Enterprise change management expertise, now applied to AI. From Fortune 500s to frontline teams, we know what gets people using new technology.

LINEZERO CLIENT OUTCOMES

 

70%
of AI implementation challenges stem from change management and organizational issues.

 

Only 20% is process. Only 10% is the algorithms. The people and process work is where programs actually live or die.

BCG, 2024

 

Delek US TELUS SOMPO AMC Theatres Anytime Fitness Purpose Brands Michael Kors Capri Holdings Jimmy Choo Sothebys Orange Theory Waste Connections QXO Group 1 Odeon RXO Ancestry Froedtert Margaritaville Lockton Altus Group

The everyday friction points standing between you and AI adoption.

AI usually stalls because planning stopped the moment the technology was purchased.

Governance, adoption support, and solid knowledge foundations turn AI into a tool your teams genuinely trust, yet most organizations accidentally skip these steps.

 

AI adoption isn’t happening.

 

Licenses are deployed while the rollout stalls out. Without executive sponsors, enthusiastic champions, and role-based training pathways, enthusiasm fades before value materializes.

 

 

AI tool sprawl.

 

Employees face Copilot, ChatGPT, Claude, and Gemini scattered across different apps. Teams need a single, governed AI layer embedded right where they already work rather than another browser tab to manage.

 

 

AI skips the frontline.

 

Drivers, store associates, and field technicians represent the largest segment of your business while frequently being the last to receive AI capabilities. Headquarters gets the tools while the heart of the organization sits un-enabled.

 

 

No clear AI strategy.

 

Leadership wants digital transformation while teams wait for permission to experiment. Without alignment, nobody agrees on where to start, who owns the initiative, or how to measure success.

 

Six ways we turn AI investment into capability.

You don’t need another vendor selling you AI. You need AI adoption consulting from a partner who knows how to drive enterprise AI adoption and turn the investment you’ve already made into a measurable capability. That’s where we come in.

Pick one, or bundle end-to-end.

Let’s talk
01. AI Strategy and Maturity
Understand where you are and map out what comes next.
02. Change Management
Build the understanding, confidence, and support people need for lasting adoption.
03. Daily Tools Integration
Bring embedded AI into the platforms and workflows your people already use.
04. Frontline AI Enablement
Extend AI to your deskless workforce in ways that fit how they work.
05. AI Fluency and Coaching
Build the human capability and confidence to use AI well.
06. Governance and Responsible Use
Put the right guardrails in place so people can use AI safely and responsibly.

AI Strategy and Maturity Assessment.

Most AI programs fail because no one agrees on an AI adoption strategy or how to measure success. We deliver an AI adoption framework and roadmap in weeks, not quarters.

  • Baseline your organization against a five-level AI maturity model across strategy, people, process, tools, and governance.
  • Build a 12-month roadmap with clear owners, milestones, and ROI hypotheses.
  • Identify the two or three use cases with the highest value-to-effort ratio for your industry and workforce.
  • Align your executive team around a single vision and a realistic funding ask.
THE OUTCOME

A board-ready AI strategy, a prioritized use case backlog, and a roadmap your team can put into action.

AI Change Management and Adoption.

This is our craft. We’ve been driving 90%+ platform adoption for a decade. The same methodology works for AI, and it’s the half of the problem most consultancies ignore.

  • Executive sponsor alignment and visible leadership cadence.
  • Role-based training pathways and just-in-time learning resources.
  • Adoption measurement, usage analytics, and quarterly value reviews.
  • AI champions network design, recruitment, and ongoing enablement.
  • Launch campaigns, internal storytelling, and feedback loops.
THE OUTCOME

The gap between licenses deployed and licenses used closes. Usage becomes a KPI you can report on, not a question you dread.

AI Integration Into Your Daily Tools.

Your people don’t need another AI app to open. They need approved, governed AI inside the tools they already live in. We build Workvivo AI integration across Microsoft Teams, SharePoint, and Slack, on top of the platforms we’ve specialized in for a decade.

  • Embed Claude, Copilot, or your chosen AI into Workvivo, Microsoft Teams, Slack, Zoom, SharePoint, and your intranet.
  • Deploy a single governed entry point across your enterprise instead of a sprawl of disconnected AI tabs.
  • Build custom copilots, assistants, and knowledge-retrieval agents that understand your data and your workflows.
  • Measure usage, gather feedback, and iterate based on what your people actually do.
THE OUTCOME

One AI layer, every tool your people use, full audit trail. No more tool-sprawl fatigue.

Frontline AI Enablement.

Your drivers, store associates, warehouse teams, and field technicians are the largest part of your business and the last to get AI. Deskless workforce AI is our moat, we’ve been building for frontline workforces at AMC, Topgolf, and the Fortune 500 for years.

  • Mobile-first AI experiences designed for deskless reality.
  • Change management tuned for shift workers, field teams, and multilingual workforces.
  • Safety, training, and knowledge-assistant use cases built into the apps your frontline already uses.
  • Executive dashboards that finally show what’s happening below headquarters.
THE OUTCOME

AI that reaches every employee, not just the ones with a laptop.

AI Fluency and Coaching.

A license doesn’t create a capability. People do. We build the human layer that turns AI from a curiosity into a competency, across every level of the organization.

  • Executive AI literacy programs designed for board and C-suite audiences.
  • Role-based prompt engineering and use-case workshops for individual contributors.
  • Manager enablement so leaders can coach their teams through the change.
  • Champions development to build internal capacity that outlasts our engagement.
THE OUTCOME

An AI-literate workforce that uses the tools with confidence and knows when not to.

AI Governance and Responsible Use.

Your legal, security, and risk teams are right to be cautious. We help you move fast without moving recklessly, with policies and guardrails that let your people use AI confidently.

  • Acceptable-use policies and approved-tool frameworks.
  • Risk assessment for each use case before it goes live.
  • Data handling, privacy, and confidentiality guidelines tuned to your industry.
  • Ongoing governance cadence so policy keeps pace with the technology.
THE OUTCOME

AI that your CISO, your general counsel, and your CEO can all say yes to.

From where you are today to what comes next.

A practical four-step process for assessing, implementing, and improving AI across your organization.

STEP 1

Assess.

Understand the knowledge, workflow, and trust gaps getting in the way.

STEP 2

Design.

Prioritize use cases, guardrails, and rollout approach for your organization.

STEP 3

Activate.

Launch the capability and support adoption in the real world.

STEP 4

Optimize.

Improve relevance, quality, and adoption over time.

AI-POWERED ENTERPRISE SEARCH

A secure answer layer across your documents, systems, and platforms.

When your employees need information, they shouldn’t have to hunt across a dozen systems. Our enterprise AI search solutions let your team ask a question and get trusted, instant answers pulled straight from approved company sources.

Every response respects your access permissions and shows its sources clearly, balancing heavy enterprise security with consumer-grade simplicity.

Book a demo
Slack
Workday
Google Drive
SharePoint
Workvivo
+

Search across connected enterprise systems in one place.

Answers grounded in approved content.

Sources visible and permissions respected.

Built for enterprise governance requirements.

Self-service that reduces repetitive HR and IT questions.

Search across connected enterprise systems in one place.

Ready to turn AI interest into
something your team can trust?

Every great AI rollout starts with a conversation. Tell us about your environment
and we will tell you what a working path to adoption actually looks like.

Let’s chat

Enterprise AI that works from HQ to the frontline.

When people use AI at work, they need to know they can trust the answers, the information, and the technology behind them.

We build AI experiences with enterprise security, governance, and your existing systems in mind.

Users only see content they already have permission to access.

Answers are grounded in your connected sources.

AI models are aligned with your organizational requirements.

Deployment fits your existing enterprise environment.

Admins can monitor performance and improve the experience over time.

What happens when you ask a question?

Here’s what happens behind the scenes. Every answer is grounded in the information your people are actually allowed to access.

01

Ask.

A question comes in through Teams, Workvivo, or the standalone app, connected to the user’s SSO identity.

02

Retrieve.

The system finds relevant information from sources that user already has permission to access.

03

Ground.

The AI uses that information to generate an answer, with citations pointing back to the original source.

04

Learn.

Feedback and usage data help improve the answers, content, and overall experience over time.

When AI adoption sticks,
you start to see the difference.

 

 

Minutes, not hours, to get answers to policy, HR, and IT questions without waiting on a ticket.

 

 

Fewer repetitive tickets for HR, IT, and internal comms teams, freeing them up to focus on the questions that actually need a human.

 

 

 

Frontline parity, giving drivers, store teams, and field workers the same access to AI as your HQ teams.

 

 

Usage that keeps growing, with adoption continuing beyond the first few months instead of dropping off.

 

 

Legal, Security & HR onside, with clear governance and documentation leadership teams can actually stand behind.

 

 

Content you can trust, with a clearer source of truth across SharePoint, Teams, and your intranet.

 

Time

Minutes, not hours, to get answers to policy, HR, and IT questions without waiting on a ticket.

 

Fewer Tickets

Fewer repetitive tickets for HR, IT, and internal comms teams, freeing them up to focus on the questions that actually need a human.

 

Frontline

Frontline parity, giving drivers, store teams, and field workers the same access to AI as your HQ teams.

 

Usage

Usage that keeps growing, with adoption continuing beyond the first few months instead of dropping off.

 

Security (5)

Legal, Security & HR onside, with clear governance and documentation leadership teams can actually stand behind.

 

Content

Content you can trust, with a clearer source of truth across SharePoint, Teams, and your intranet.

 

AI that works with the tools you already use.

Your people already have tools they know and use every day. Your AI should work with them, not send everyone off to another tab.

Microsoft 365
Teams, SharePoint, Outlook, OneDrive.

Intranet Platforms
Workvivo and other intranets.

HRIS and HR Platforms
Workday, ADP, BambooHR, and Peers.

IT Service Tools
ServiceNow, Zendesk, and Jira.

Knowledge Bases
Confluence, Notion, and internal wikis.

File Repositories
Google Drive, Dropbox, and Box.

Collaboration Tools
Slack, messaging platforms.

And more
Custom connectors upon request.

Frequently asked questions

 

Quick answers to the questions we get the most.
Can’t find yours? Write to engage@linezero.com

Copilot is a set of AI features inside Microsoft apps. We’re a change program and an AI layer that sits across your entire knowledge estate, including non-Microsoft sources, your frontline experience in Workvivo, and the governance and enablement work Copilot alone doesn’t solve.

For many clients, we run alongside Copilot, not instead of it.

No. Retrieval is permissions-aware at query time: the bot scopes to exactly the content the signed-in user can already access in SharePoint, Teams, HRIS and other sources. If you can’t open it today, the AI can’t summarize it for you either.

No. Your content is used only to ground answers in your tenant and region.

It is never used to train or improve any foundation model. Every retrieval and prompt is logged so you can prove it.

A pilot of the AI Search Bot runs 6-10 weeks. A full AI adoption and change program runs 12 weeks to first measurable outcomes, then continues as a managed service. We size it to how fast your governance and sponsorship can move.

An executive sponsor, a lean working group across IT / HR / Comms, and reasonable access to source systems.

We bring the methodology, the technology, and the change muscle.

No. We build on top of Microsoft 365, Workvivo, your HRIS and your existing knowledge base. Our job is to consolidate shadow AI, not add another tool on top.

Not by license counts. We track active usage by role and region, answer satisfaction, ticket deflection in HR and IT, time saved on named workflows, and the AI council’s own quarterly KPIs.

Through Workvivo on mobile, shared kiosks, and lightweight web access, the channels frontline already uses. We design the AI experience mobile-first so drivers, field techs and store teams aren’t an afterthought.

 

The knowledge foundations work is part of why adoption sticks. We run a content audit, set lifecycle rules, and give your comms and HR teams a live dashboard of what the AI can’t confidently answer, so you know exactly what to fix first.

Yes! We deploy inside your Microsoft 365 tenant and chosen data region, align to your existing controls, and provide the governance artifacts your auditors expect. We’ll walk your CISO and DPO through the specifics in discovery.

Because buying licenses isn’t the same as driving adoption. Change management, sponsor alignment, role-based training, and a visible champions network are what turn Copilot from a purchased capability into a daily habit. AI change management programs solve for this, most vendors ignore 80% of the problem.

With the same change management methodology we’ve used for a decade to drive 90%+ platform adoption across Fortune 500 frontline workforces.

It starts with an AI adoption framework, executive sponsorship, a role-based rollout plan, champions recruitment, and measurement cadence, then runs as a managed service, not a one-shot project.

Every day of friction costs youmoney stack money.
Ready to turn it around?